Micro-Moments of Leadership: Why the Small Things Matter Most

When we think about leadership, it’s easy to picture the big moments - strategy sessions, presentations, decision-making at the top. But the truth is, leadership is often at its most powerful in the micro-moments.

It’s the quick check-in before a meeting, the way you acknowledge someone’s effort, the pause to really listen when a team member is struggling. These moments might feel small, but they build trust, shape culture and create momentum more than any grand vision ever could.

Great leaders know that every interaction is an opportunity to model behaviours, reinforce values and move the needle on engagement and collaboration. The question isn’t if you’re leading, it’s how you’re leading - moment by moment.

Take a second to reflect: what micro-moments have you had this week that made a difference to someone on your team?

The Courage to Be Curious: A Leadership Superpower

Curiosity is often underrated in leadership. We’re conditioned to believe leaders need to have the answers, when in fact the most effective leaders are the ones brave enough to ask the right questions.

Curiosity builds connection. It shows humility. And it creates space for innovation because it challenges the “this is how we’ve always done it” mindset.

Being curious takes courage. It means stepping into conversations without a pre-set agenda, inviting diverse perspectives and being open to answers that may shift your own thinking. But when leaders role-model curiosity, teams follow - they ask more, share more and discover more.

Maybe the real question is this: are you leading with curiosity or with certainty?